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It’s common courtesy or at least a principle to let the guest know that you’re about to pay extra money for a handicap room. “ The supervisor was focused more about the money than the guest experience.

I have been staying here for 10 years, countless times, and have spent so much at the tables, dining and spa and that’s what I get. After dinner I went back to the front desk and the interaction with the supervisor which I won’t even put his name here on blast, was the worse ever! He told me he couldn’t do anything for me but remove my resort fee of $25 because “ technically only VIPS book those casitas.” I felt so embarrassed and little when he told me that. I went over to Cielo for dinner and I still had no call. I went to speak to them in person and the agent said the supervisor wasn’t available so he would call me. Should i had known it was a handicap room, I would have never upgraded ! Upon checking in, I called the front desk to inform them and the agent said a supervisor would be in touch soon. I had booked a standard room, however I ended up upgrading to one of their casitas for an additional $500 or so a night. Follow Signs to Morongo Casino Resort & Spa.I stayed there for a night as a “Valentines” get away with my girlfriend.

Nearest Highway From East (Palm Springs area): Take I-10 west.

Follow Signs to Morongo Casino Resort & Spa.

Directions from West Los Angeles area: Take I-10 to east. Directions from South (Temecula area): Take I-15 north. Ask Getaway272036 about Morongo Casino, Resort & Spa 1 Thank Getaway272036 This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The massive casino floor spans 200,000 sq ft. Directions from North (Victorville area): Take I-15 south. Pechanga Resort Casino is one of the largest resort/casinos in the United States.

For full details on how to get to Morongo Casino take a read through the sections below.

However, for those without their own car the local public transport can also be taken. The most direct route is to make your way to the casino is by driving yourself via the nearest highway. There are several ways to make your way to Morongo Casino.

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